App Support

Having an issue with the App?

Please send us a message and we will work to solve it as soon as possible. 

We strive to solve any issue fast!

- Help us to help you.

Please include the following information to ease the process:

  • • Phone model (For example: iPhone 6s)
  • • The OS version on your phone* 
  • • App Version*
  • • User name (email)

*If in doubt - see the guide at the bottom of the site.

Guide to find the information:

The iPhone model:

-1772382926480867741.3

Go to settings, navigate to General and click About and then look for Model.

The OS version on iPhone:

-1772382926480867741.4

Go to settings, navigate to General and click About and then look for Version.

The OS version on Android:

Go Settings, navigate to System/System settings and click About Phone. Look for Android version. Otherwise you might have to navigate to Software Info and click through to find it. If you are unable to find it, try googling "How to find os version on (Your phone model)". 

The App version: -1772382926480867741.2

Go to the menu, navigate to Settings and click About the App and then look for Version